{"status":403,"reasonKey":"com.atlassian.pocketknife.api.commons.error.AnError","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/7e79309d-35d0-4ba9-8937-7a1ddd1d28f3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MTdhMjI2YS05MmMzLTRiMjEtOWRlNS04MzFmZTIxNzA5ZDAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdlNzkzMDlkLTM1ZDAtNGJhOS04OTM3LTdhMWRkZDFkMjhmMyI6WyJyZWFkIl19LCJleHAiOjE3NDcyNDAxMzIsIm5iZiI6MTc0NzIzOTUzMn0.EchBFZwRJVNiORTd6M7jRck4jDf_vX_u1rKoNFSfq28&client=417a226a-92c3-4b21-9de5-831fe21709d0&mode=fit","logoId":"7e79309d-35d0-4ba9-8937-7a1ddd1d28f3","isLogoAvailable":true,"helpCenterTitle":"Welcome! How can we help? (search all articles)","sharedPortalName":"Metro Support","translations":{"en-US":{"helpCenterTitle":"Welcome! How can we help? (search all articles)","sharedPortalName":"Metro Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MTdhMjI2YS05MmMzLTRiMjEtOWRlNS04MzFmZTIxNzA5ZDAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NDcyNDAxMzIsIm5iZiI6MTc0NzIzOTUzMn0.9eDgrjdJJPq5j8Cu1G082V9m16jV6ecaeSRxQUkaZrM&client=417a226a-92c3-4b21-9de5-831fe21709d0&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"topBarColor":"#FFFFFF","topBarTextColor":"#172B4D","hasTopBarBeenSplit":true},"errorMessages":["You don't have permission to view this portal."],"errorLogoClass":"default-error","nextActionUrl":"/servicedesk/customer/user/login?destination=portals","nextActionDisplayText":"Log in"}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=metrolibrary","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"5e16e922e6da002789e2df427a3e29e484942f32_lout","baseUrl":"https://metrolibrary.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://metrolibrary.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"417a226a-92c3-4b21-9de5-831fe21709d0","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"3f263291cdf44eeb9ec615fb4ca9ea89","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":false,"requestIntroEnabled":true}